Thursday, May 13, 2010

Your Commitment to Your Dental Health


Exceptional Dentistry takes commitment from you as well as from us. This relationship involves teamwork. Just as we place high standards on ourselves, we ask the same from our patients.

Our Expectations of You, Our Patient:

Communication – We want to know how you feel about all aspects of your experience with us. We will develop a Personalized Dental Plan for you and expect you to tell us honestly about your thoughts and feelings. We are here to serve you and want you to be comfortable in making decisions concerning your appearance and your dental health.

Time – We stand alone in the medical / dental community by seeing one patient at a time and always being prompt. While we understand that emergencies do arise, we choose not to work with patients who have missed three appointments in our office. Reserving time in our office is a privilege you will want to guard.

Finances / Investment - You’ve noticed our office is different. Please don’t be surprised to discover that our fees are higher than those of an average office. We could not offer the level of technology and service we do otherwise. Because of this, we have designed payment arrangements that are comfortable and convent, so cost is rarely a concern. You will receive value, that’s our commitment

For our patients with dental insurance coverage, we will be happy to assist you in the filing of your claim. We have found that far too often insurance companies do not have your best dental health in mind it is for this reason that we do not let them dictate our relationship with you.

Referrals - We enjoy working with patients just like you! The only problem is, our dentistry is considered permanent and, “once you are fixed, you are fixed”! We ask that whenever you have the opportunity to mention our name to your family and friends that you do so. Please know that we will do our best to provide them with the same in Exceptional Dentistry. We especially enjoy treating patients that referred by our existing patients.

Following these guidelines will insure a long lasting relationship between us! This is your commitment to us.

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